27.

34. What does the statement, “particularly in higher-end hotels where personalized service and amenities have long been part of the draw” in the third paragraph, mean? (A) Deluxe facilities and customized service are the two things attracting customers’ attention, especially at luxurious hotels. (B) People need to download apps for keyless check-in to stay at particular hotels with high quality service. (C) Hotels have been competing against each other to attract customers by advertising on newspapers. (D) Higher-end hotels take advantage of humans’ yearning for building intimate relationship with people they contact.

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