13. CIS 的設計是協助業者解決許多經營上的 5C 問題，請問下列何者包含在內？
(A) Cost-Competition-Communication-Customer-Consumerism
(B) Cost-Compensation-Communication-Customer-Contagiousness
(C) Cost-Compensation-Communication-Customary-Contagiousness
(D) Cost-Competition-Communication-Customary-Consumerism

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